Orangetheory Fitness

731 N Milwaukee Ave, Chicago, IL 60642, USA

About Orangetheory Fitness

4.6 / 5

from reviews

    Bridget Meskauskas
    -
    September 07, 2023

    I’ve been an OTF member since 2016 or 2017. My first studio was Wicker Park, then Mount Prospect, and I’ve been with River West since they’ve opened because I followed my Wicker Park coaches to River West. If it weren’t for ALL the other locations all over the world (and my founding member rate) I would have canceled my membership years ago. The franchise owners of Wicker Park and River West are awful. They run their staff into the ground which creates high turnover. With a revolving door of front desk staff and coaches it’s impossible to retain members. All of this prevents community from building and growing. Plenty of other studios have far more socials, incentives, competitions, and consistent front desk staff as well as consistent coaches. DO NOT make this your home studio. A studio manager can’t change anything if the franchise owners are the worst. And I promise you, the franchise owners are the worst. As a founding member, every single coach has told me that it is the franchise owners specifically as to why they have left. What’s worse, some of the former staff and coaches simply transferred locations to work for a different franchise within a few miles of this studio. If you’re looking for something temporary, then sure this place is great - just make sure you take a class from Tommy or Bailey. Expect zero community. And don’t think taking up an issue with the studio manager will help. They too are part of the high turn over culture that is the worst franchise of all Orangetheory.

    Chanan Batra
    -
    September 07, 2023

    I have been an Orangetheory member for a little over a year now. This location with Tommy as a coach was the first class I ever took and I was immediately hooked. I have since tried dozens of OTF locations across the country, and live closer to two other locations in the city, but the class atmosphere Tommy and Bailey create is second to none. It is because of these coaches that I have had my roommates, family members, and friends join the river west location as their home studio over the past year. I am disheartened to hear from other members that management is not recognizing the value that these two coaches bring to the table. Without them, I would absolutely take my membership to another location—preferably one where Tommy and Bailey are—and would encourage my friends and family to do the same. I am hopeful the coaches and front desk staff can be valued and supported in any way they need so that this river west location can continue to thrive.

    Emma Heinz
    -
    September 07, 2023

    I have been an OTF member for over 3 years and have been to many of the Chicago studios over that time. I have been attending the River West classes for over a year now and can without a doubt say that Coach Bailey and Coach Tommy are two of the best coaches I have ever had. They are incredibly kind, passionate and create an environment that is motivating and fun. I hope that management recognizes how much hard work these two coaches put in everyday and how valuable they are to the studio. In the West Loop area there are tons of other classes and gyms and it’s these two coaches that keep me coming back to OTF.

    Dan Dowd
    -
    September 09, 2023

    Got to pay to play OTF River West. The musical chairs with staff just sucks. My wife and I are premium members and have loved working with Tommy, Clint, Bailey, Trish, Rose and many other trainers in the past. But it’s impossible to be invested when trainers and front desk change like the seasons in Chicago. Highly recommend the trainers, but no sense of community at this studio (I have been to many others).

    Morgan Lovay
    -
    September 07, 2023

    I joined Orangetheory a few months ago, and I am loving it. The classes are challenging but inclusive, and the coaches inspire you to push harder without forcing you beyond your comfort level. The front desk staff is helpful with every inquiry I've had: lending a heart rate monitor because mine died, helping with billing, etc. It has recently come to light that the franchise owners and upper management of this location aren't treating the coaches and staff with the respect that they deserve, which is causing turmoil and high turnover. This is incredibly disappointing—owners and management need to wake up. The coaches and the front desk staff are solely responsible for the great experience that members have, and they are the ones who keep us coming back. People I know and appreciate at OTF: coaches Tommy, Bailey, Clint, and staff member Armando. They are incredible at what they do and each of them has had a positive impact on my experience. I do not think about owners or upper management—not sure I've even met any of them. OTF is a significant monthly investment, and I do not feel comfortable giving my money to people who aren't good to their staff. Treat your employees as humans, particularly when their ability to do their job depends entirely on their health and wellbeing. I love going to this studio, and I'm hopeful for some positive change for the coaches and staff. I will continue to check in with them moving forward.

    Orangetheory Fitness

    Our Address

    731 N Milwaukee Ave, Chicago, IL 60642, USA

    As a dedicated 9D Breathwork practitioner, I’m deeply passionate about guiding women over 40 (perhaps like you) on their wellness journey. My mission is to help you shed those persistent 20+ pounds, combat inflammation, and feel incredible in your body. And the best part? You can achieve this without resorting to endless cardio or sacrificing your favorite foods.

    Read More

    Want to Learn More?

    It’s not a mortgage modification or bi-weekly payment plan. It’s a proven system that uses your current income and budget to eliminate your debt and save years of interest payments save years of interest payments.

     

    Read More

    🌿 Elevate Your Wellness Journey with Us! 🌿

    🌟 Are you a Chicago Wellness Pro aspiring to make a bigger impact? 🌟

    Seize the opportunity to showcase your passion and expertise to a broad audience eager to embark on a healthier, more balanced lifestyle! Step into the spotlight, share your unique wellness story, mission, and vision, and let the world see the real essence of your brand!

    💬 Why Join Us?

    • Tell Your Story: Illuminate the path to wellness with your experiences, knowledge, and insights.
    • Spread Your Mission: Inspire change by sharing your wellness goals and objectives.
    • Connect & Grow: Reach your ideal clients and expand your network within the wellness community.